Privacy Policy

Holy Ridiculous is committed to protecting and respecting your privacy. Our Privacy Policy is intended to operate in accordance with recommendations of ‘The Information Commissioner’s Office’ and to comply with the requirements of the General Data Protection Regulation (GDPR). The Policy sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policy and practices regarding your identifiable personal data. For the purposes of Data Protection legislation, the data controller is Holy Ridiculous and our lawful basis for processing is for the legitimate purposes of our activities and in order to fulfil our contract when selling tickets.   

Who we are

Our website address is: holyridiculous.biz. We are an Odiham based Amateur Dramatics Society group.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.cookielaw.org.

Ticket Sales

We collect the personal information that you provide when booking tickets for events, shows or other performances displayed on our website.  The only mandatory information that we require is that you provide us with at least your full name and e-mail address. We need this information to be able to complete a ticket sale and to deliver the relevant documentation to you by email. It also allows us to contact you if required. 

Other Correspondence with Holy Ridiculous

If you make contact with Holy Ridiculous, we may choose to keep a copy of that correspondence.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Online Ticket Sales

To enable you to book tickets through our website we may disclose your personal information to third parties involved in this process. We use the services of TicketSource to host our on-line ticket sales. To view the privacy policy of TicketSource please go to: https://www.ticketsource.co.uk/kb/terms-of-use/customer-data-privacy-policy

Investigations

We may disclose your information if we are under a duty to disclose or share your personal data to comply with any legal obligation and investigation.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.You have the right to ask us not to process your personal data for marketing purposes. You have the right to access the information we hold for you and for it to be corrected or removed. These rights can be exercised by contacting the Data Protection officer via email: contact@holyridiculous.biz.

Sending and Storing Data

Visitor comments may be checked through an automated spam detection service.

The data that we collect from you is not transferred outside the European Economic Area (“EEA”).  We follow the Information Commissioner’s Office’s recommendations for our own data security. Only officers with specific responsibility for data management have access to the personal information you provide and have undertaken to provide adequate security. Our Payment Processor use their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption. 

Online Ticket Sales

Use of TicketSource

We use ticketsource.co.uk, an online application provided by Ticket Source Limited (TSL), to manage our ticket sales. We use TSL to process personal information as a data processor on our behalf. TSL is only entitled to process your personal data in accordance with our instructions. When you use the TSL platform, you may be asked to fill out an online form with personal information such as your name, address, telephone number and email address. This information is collected to enable us to sell you the tickets only, and will not be passed to any other organisation. 
Some of the information collected through these forms is marked as mandatory (i.e. the information needed to complete the ticket sale, such as your full name and e-mail address) and other information is provided voluntarily, if you fail to provide the information that is marked as mandatory, we will not be able to process your form or to complete the ticket sale.

Online Payments

Payment including your credit and debit card details is handled separately, and securely using TicketSource. Their privacy policies can be viewed here: https://www.ticketsource.co.uk/kb/terms-of-use/customer-data-privacy-policy

Changes to Our Privacy Policy

We reserve the right to alter our Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the Website.

Concerns, Queries and Comments

Questions relating to data protection and privacy should be sent via email to the Data Protection Officer. The email address which concerns should be sent to is: contact@holyridiculous.biz.